The Twin-Tel Difference
With over 14 years in business and a combined 125+ years experience from our employees in the Voice and Data fields we are confident that we can address all issues presented to us.
We offer a variety of services ranging from:
Telecommunications Management
We are your single point of contact for all voice and data connections, beginning with needs analysis, order placement, coordination and implementation. We will coordinate all adds, moves, and changes to ensure your orders are placed correctly and handled properly. We submit and monitor all repair tickets and keep all parties informed 24/7. We handle all types of services including single telephone lines all the way up to high bandwidth installations such as multiple DS-3's and Fiber Ethernet connections.
Service and Facilities Analysis
We will perform complete equipment and service inventories for billing confirmation or inventory control. The results of a telecommunications audit allows you to plan your telecom budget appropriately, make cases for newer technology based on savings projections and ensure that your are receiving the best value for your dollar. You could be entitled to special rate reductions, promotions or discounts that you're not getting. Audit Services include reconciliation of inventory with billing records as well as negotiation with vendors for the refund of over-billed fees. Over 90% of the telephone bills that are analyzed contain errors. Even if they are accurate, you could be subject to rates that are inappropriate for your usage.
Office Relocation or Expansion
When you need to relocate a business, open a branch office or just move a key department, the telecommunications impact is highly substantial. The backbones of today's businesses are its Voice & Data networks, everyone including internal & external customers rely on the communications which utilize these critical resources. You need dedicated Project Managers who understand the requirements to get your Voice Systems (PBX & Voice Mail, etc.) and Data Network Systems installed and configured to meet the needs of the future. There is an incredible amount of information that must be collected and programmed so that the vendor can properly install these systems. User Databases, Cabling Records and Timelines to keep the projects on schedule are all part of the services our seasoned veterans have provided on major relocation projects across the country.
Cisco Sales and Support
Twin-Tel, Inc. is a Cisco partner, and specializes in the sales, installation and support for all Cisco internetworking technologies.
With many choices and features, selecting the correct hardware for your business can be a difficult process, so Twin-Tel will help you choose the right solution for your networking or voice needs.
Twin-Tel offers the entire Cisco product line, at competitive prices, and we also back-up all purchases with Authorized SMARTnet maintenance. The following is a representative sample of the products we carry:
Twin-Tel also provides comprehensive implementation and consulting support for all of Cisco's networking technologies. Please CLICK HERE for more information and how we can get started in helping you find the right product for your current or future needs.
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